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Asus has never disappointed me and this drive is no surprise; it's classic Asus quality. It has a classy shiny diamond plate finish to it and comes with burning software (CyberLink Power 2Go). I haven't yet ventured into burning a disc, but will within the next few days as required. The only initial improvement I would have liked from this product is a longer USB cable. I would have liked to have placed this drive on my desk for easier access but it will not reach. It is sitting currently on the top of my PC tower and will be fine there, but a longer cable would give the user a little more freedom of use. For the record it did not come with the stand in the display picture, but it does indicate on the packaging the stand is "optional". This is a great drive for someone looking for a portable drive for an Ultrabook laptop or in my case replacing an PATA/EIDE drive that I can no longer find anywhere for this older desktop. I would recommend this product without hesitation.
Good external dvd/cd drive. The USB cable actually splits into 2 USB ports. It still runs on 1 port plugged in. After some testing, there's a definite performance hit with only 1 plugged in. Even though the PC has USB 3.0 and is capable of supplying the power with just 1 cable, the device itself is USB 2.0 so the PC only supplies 2.0 level of power. It does NOT come with a stand as shown in the picture.
Great working little burner, works as boot drive for installing OS software, can be used as a Windows system backup and restore drive also. It's powered directly from USB so there is no power adapter and no driver disk needed
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NCIX provides a 30 day limited warranty on this product. The remainder of the 1 year warranty is provided by the manufacturer.
Video Cards: All ASUS VGA cards purchased after January 1st, 2001 will carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
Sound Cards: All ASUS audio cards carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
ASUS LCD Monitors: ASUS LCD monitors carry a 7 day DOA warranty from NCIX, and 3 years limited manufacturer warranty from purchase date. For details on DOA (dead on arrival), bright/dark dot warranty, please visit support.asus.com.
Asus EEE Pads: Asus EEE Pads carry a 1 year limited warranty from purchase date. For technical support, please call the service hotline at 1-888-678-3688.
ASUS Notebook Service Center in Toronto, Canada.
For ASUS branded notebooks (not including Eee products and Built-on ASUS):
Complete Customer Care Package
One of the industry’s most complete customer care packages offers a level of coverage that adds to the price of competing products:
1 Year Global Warranty (estimated $100 value, FREE)
30-Day Flawless Display Guarantee: If you discover one defective bright dot within 30 days of purchase, ASUS will replace the panel at no cost.
Two way free shipping
24/7 tech support: 1-888-678-3688
You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire.
Warranty covering accidental drops, spills, power surges, and fire damage
Target 3 business day turnaround time for repair / replacement; not including receiving and shipping time
One-way shipping (from ASUS to the user) at no additional cost
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