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Messages about Azio KB338BP Bluetooth Wireless Slim Multimedia Keyboard w/ Trackpad Black and Bluetooth Adapter
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The keyboard works perfectly with my iPad and smart phone, but I discovered the free bluetooth adapter it comes with is not that good. If using this keyboard with something without bluetooth built-in, do yourself a favor and get yourself a class 1 adapter. Otherwise it works great with other devices with its own bluetooth built-in! I have not lost a connection, and its been going strong for 2 months now.
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Terrible keyboard. As soon as I took it out of the box I knew I had made a mistake because the trim which had been glued on the side was already falling off. After struggling to get it working due to the poor instructions and confusing buttons, the results were very disappointing.
Do NOT waste your money on this keyboard. Constantly disconnects from the host computer, meaning you have to have a separate keyboard and mouse permanently hooked up to the computer in order to reassociate this keyboard. This is a DAILY occurence, and no, it does not simply come on after a few seconds of tapping on the keyboard. Buy a Logitech Mediaboard instead. It doesn't have the Windows key, but at least it doesn't constantly disconnect from the host computer. Azio's tech support is completely unresponsive to the problem as well. There's a reason that NCIX will only allow this keyboard to be exchanged for the same product.
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A few things I learned about the keyboard that might help others; They keyboard seems to go to sleep when left alone. To wake it up tap on a key a few times, they keyboard will reconnect in 2-3 seconds. Seems like a lot of people complain about connection problems, but I think they confused it for being disconnected, when it was actually asleep. The touch sensitive buttons on the right side can be locked. Press FN + SCLK to lock these buttons. The touchpad has it's own lock. On the upper right beneath the AZIO logo.
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I had to RMA the first KB. It worked for 3-4 days then stopped working. Technical support was surprisingly quick and promptly suggested to RMA. NCIX return process was uneventful. New item works fine as a keyboard, less so as a touchpad: its surface is too small, the left/right buttons are weirdly placed and its not precise. Typing range is fine for my use (10-15 ft) but I need to sit closer to my TV for the mouse to move more precisely (4-6 ft).
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Working great so far, I am using it for an HTPC in the living room. When my HTPC exits sleep or is rebooted, sometimes it doesn't see the USB dongle, so I have to unplug and replug it. It may be a Windows 7 problem however.
I have to plug the dongle in the front port of the PC, because the range is significantly reduced if it's hidden in my TV cabinet behind the PC. The mouse become really jerky and the keyboard unresponsive.
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Keyboard works well and I'm getting a reliable connection with the included Bluetooth adapter. The adapter appears to be a normal BTD211 Bluetooth adapter which I'm able to use with my phone and Headset as well. I really like the look of the keyboard. Size is big enough to comfortably type on at a distance. I use this with my PS3, and my Laptop computer acting as HTPC.
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Connecting was super easy, let windows pickup the bluetooth dongle, and put the keyboard in connection mode, enter the string and done. Everything seems to work well, however I find myself no knowing if i've inadverently hit caps lock or toggled off the touchpad as there are no indicator lights suggesting otherwise.
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